Privacy policy
How Ready Pool handles information you share through this website.
What we collect
When you contact us, request a consultation, place an order request or send a warranty request, we collect the details you enter: typically your name, email, phone number, pool site ZIP code, your message and, for warranty requests, any photos you attach.
How we use it
We use these details to answer your request, prepare quotes and invoices, process orders, plan delivery and handle warranty claims. We do not sell your personal information.
Orders and electronic signatures
When you buy online, we keep your order request, the exact agreement version and price you reviewed, the email address you gave us, your electronic-records consent and the result of the records check. For each signer we also keep signature evidence: how the signing session was opened (the browser session where payment started, or a single-use link emailed to the signer, with when it was sent and used), the typed signature, the time and time zone, IP address and browser details. We also keep payment and refund references from our payment provider. We do not separately verify identity. These records support your agreement, the Limited Warranty and our legal obligations, so they are kept for as long as those require. Your order pages and documents are private: they open only in your secure session or from a single-use link, are never indexed, and the checkout and order pages load no analytics. You can ask for paper copies or withdraw electronic consent at no charge: finance@readypool.com or (813) 330-7599.
Who processes it for us
- Our email delivery provider, which sends your request to our team and a confirmation to you.
- Our payment provider, which handles card and bank payments on its own secure page when you pay online. We do not receive or store your full card or bank details.
- Our website host, which processes technical request data to deliver and protect the site.
Carriers and installers
If you choose ReadyPool delivery or ask us to refer an installer, we share the details needed for that, such as your name, contact information and pool site location, with the providers involved.
Cookies
This site does not set advertising or analytics cookies. The site stores a few small values in your browser, such as a reference that prevents duplicate submissions.
Contact
Questions about your information, or requests to access or delete it: info@readypool.com or (813) 330-7599.